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Customer Feedback
Your opinion matters
The aim of the feedback system in our online shop is to improve our services to you and to provide our customers with more guidance for purchase decisions.
The following explains how you can easily share your opinion about our products with us and other customers.
Thank you
Your review will appear soon in our online shop
Authentic testimonials
All customer reviews in our online shop are genuine opinions of our customers.
All reviews that comply with our terms of use will be published. This also applies to negative reviews.
Verified reviews
Reviews can only be submitted after a product has been purchased or after logging in to the customer account. This allows us to check the authenticity of every review and prevent spam or fraudulent reviews.
Protection of your data
The personal data gathered during the review process will only be used for this purpose. You may withdraw your consent to Villeroy & Boch using your data at any time. All reviews will be published anonymously.