Frequently asked questions
How can we help you? Welcome to our FAQs! Here we answer frequently asked questions. If you have any further questions, we are happy to help!
We are happy to help
Find answers to frequently asked questions about all areas of our online and offline product range, your orders, our services and much more on our FAQ pages compiled for you by the V&B Customer Happiness Team.
Online Shop FAQs
Discover the most important online shop questions for a smooth shopping experience. Click to find out all the details and contact us for further assistance if needed.
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FREE Shipping on all orders of $99+
30-day return policy
Frequently asked questions - Dinnerware
Welcome to the living and dining room section! Discover answers to frequently asked questions about how to optimise your home. From furnishing tips and decorating ideas to practical solutions, you'll find everything you need to make your living and dining room a cosy and functional space.
Frequently asked questions - My Club
Welcome to the My Club customer club! Here you will find answers to frequently asked questions. Discover the benefits of membership and how to get the most out of your My Club experience. Click on the questions below to find out more details.